Pipeboard

User Data Protection

How We Handle Your Data

At Pipeboard, we take your privacy and data security seriously. We only collect and store data that is necessary to provide our services, and we protect it with industry-standard security measures.

We use data from connected platforms (like Meta Ads, Google Ads, Pinterest Ads, TikTok Ads, Snap Ads, and Shopify) only as authorized by you and in accordance with our Privacy Policy.

Your Data Management Rights

You have full control over your data on Pipeboard. This includes the right to:

  • Access all data we store about you
  • Restrict how we use your data
  • Request a copy of your data
  • Delete your account and all associated data

AI and Model Training

As of today, we do not use customer content or connected advertising and commerce data (including Meta Ads, Google Ads, Pinterest Ads, TikTok Ads, Snap Ads, and Shopify) to train AI models for product improvement. If we later introduce features that benefit from learning across accounts, we will provide advance notice and an account‑level opt‑out before using customer content for that purpose. Unless you opt out, your content may be used to improve those features.

How to opt out: Visit your account settings to configure AI training preferences, or email us at privacy@pipeboard.co. We honor deletion requests, including removal of derived training artifacts where feasible.

Aggregated Insights & Benchmarks

We may use data from connected advertising accounts to produce anonymized, aggregated statistical summaries — for example, median click-through rates by vertical, or return on ad spend distributions by spend tier. These summaries are derived from data across multiple accounts with two safeguards: a minimum cohort size of 20 accounts, and no single account may represent more than 20% of an aggregated cohort's total spend. These thresholds ensure no individual advertiser's performance can be inferred from published aggregates.

What aggregated insights are used for: benchmarking features within Pipeboard (such as comparing your performance to industry averages) and, potentially, anonymized benchmark reports available to subscribers.

What is never shared: individual account metrics, creative assets, audience targeting configurations, or any data that could identify a specific advertiser.

Note regarding Pinterest data: The Pinterest Developer Guidelines restrict combining account information across people and services. Unless we have Pinterest's express written authorization, Pinterest data is excluded from cross-account aggregated benchmarks.

Deleting Your Data

Option 1: Delete Account Through Settings

The simplest way to delete all your data is through your settings:

  1. Sign in to your Pipeboard settings
  2. Scroll to the bottom of the settings page
  3. Click the "Delete Account" button
  4. Confirm your decision in the dialog box that appears

This will immediately and permanently delete your account and all associated data, including:

  • Your account information
  • API tokens
  • Meta Ads, Google Ads, Pinterest Ads, TikTok Ads, Snap Ads, and Shopify access tokens and authentication states
  • Any other data associated with your account

Option 2: Request Data Deletion via Email

If you prefer, you can also request data deletion by emailing us at privacy@pipeboard.co with the subject line "Data Deletion Request".

Please include the following information in your email:

  • Your full name
  • The email address associated with your Pipeboard account
  • A statement requesting deletion of your account and data

We will process your request within 30 days and send you a confirmation email once completed.

Meta Ads Data

When you connect your Meta Ads account to Pipeboard, we store access tokens to provide you with our services. These tokens are automatically deleted when you:

If you have any questions about how we handle your Meta Ads data, please contact us at privacy@pipeboard.co.

Google Ads Data

When you connect your Google Ads account to Pipeboard, we store OAuth tokens to maintain your connection. These tokens are automatically deleted when you:

If you have any questions about how we handle your Google Ads data, please contact us at privacy@pipeboard.co.

Pinterest Ads Data

When you connect your Pinterest Ads account to Pipeboard, we store OAuth tokens to maintain your connection. Consistent with the Pinterest Developer and API Terms of Service, we do not store information accessed through the Pinterest API other than your own campaign analytics — we call the Pinterest API each time we need to access information. Your tokens are automatically deleted when you:

If you have any questions about how we handle your Pinterest Ads data, please contact us at privacy@pipeboard.co.

TikTok Ads Data

When you connect your TikTok Ads account to Pipeboard, we store OAuth tokens to maintain your connection. These tokens are automatically deleted when you:

  • Delete your Pipeboard account using any of the methods above
  • Revoke Pipeboard's access through your TikTok Ads Manager authorized apps settings, or by contacting us at privacy@pipeboard.co

If you have any questions about how we handle your TikTok Ads data, please contact us at privacy@pipeboard.co.

Snap Ads Data

When you connect your Snap Ads account to Pipeboard, we store OAuth tokens to maintain your connection. These tokens are automatically deleted when you:

  • Delete your Pipeboard account using any of the methods above
  • Revoke Pipeboard's access through your Snap Ads Manager connected applications settings, or by contacting us at privacy@pipeboard.co

If you have any questions about how we handle your Snap Ads data, please contact us at privacy@pipeboard.co.

Shopify Data

When you install the Pipeboard app on your Shopify store, we store OAuth tokens and the minimum shop metadata needed to maintain your connection. Consistent with Shopify's Protected Customer Data requirements, we access Shopify customer personal data only to the extent needed to support the features you have enabled, and we comply with the mandatory GDPR webhooks:

  • customers/data_request: when a shop customer requests their data, we return any personal data we hold about that customer.
  • customers/redact: when a shop customer requests deletion, we delete any personal data we hold about that customer (typically 48 hours after the order threshold defined by Shopify).
  • shop/redact: 48 hours after a store uninstalls Pipeboard, we delete all shop data we hold for that store.

Your tokens and stored shop data are also automatically deleted when you:

  • Delete your Pipeboard account using any of the methods above
  • Uninstall the Pipeboard app from your Shopify admin (Settings → Apps and sales channels), which triggers Shopify's standard app-uninstall data-removal flow.

If you have any questions about how we handle your Shopify data, please contact us at privacy@pipeboard.co.

Last updated: June 4, 2026

User Data Protection - Pipeboard | Pipeboard